Custom cake enquiries
Tell us about the cake you have in mind
For the fastest useful quote, send the date, design direction, servings, flavour, wording or personalisation, and delivery or pickup plan in your first message.
Already have the details ready? Contact us now. Otherwise, use the quote request builder first and copy the finished message into Messenger.
Six quote essentials
What we need before we can prepare a useful quote
Use the checklist below before opening Messenger. If a detail does not apply, write ‘none’ or ‘need advice’ rather than leaving it unclear.
- 1
Celebration date
Tell us the date the cake is needed. Add the handover time only when it is important.
- 2
Cake idea and references
Describe the occasion, theme or gallery cake you like. Attach reference images if you have them, or ask for design guidance.
- 3
Servings needed
Give us the serving count so we can advise a suitable cake size.
- 4
Preferred cake flavour
Choose a confirmed Amour Desserts flavour, ask for a recommendation, or share another idea for confirmation.
- 5
Personalisation
Include the name, age or wording, colours, toppers and must-have details, or write ‘none’.
- 6
Delivery or pickup details
Tell us whether you prefer delivery or pickup and include the suburb, venue or pickup location.
Only add these when relevant
Handover time: Add it when the cake must arrive or be collected by a specific time.
Finish preference: Mention buttercream, fondant or ‘not sure’ only if you have a preference.
Budget range: Optional, but useful when you would like us to suggest a suitable level of detail.
Allergen or dietary questions: Mention these in the first message when relevant so we can discuss the request before the order proceeds.
Two easy options
Build the request or copy this template
The builder is the easiest option because it checks the quote-critical fields before creating the message. The template is useful when you prefer to type directly in Messenger.
Reference images: attach one to three useful images and add a short note explaining which shape, colour, finish, topper or detail you want us to notice.
No design idea yet: browse our gallery or write “need design guidance”, but still include the date, servings, flavour direction and handover plan.
Copyable template
Quote request message
Hi, I would like a quote for a custom cake.
Date needed:
Servings:
Cake idea or occasion:
Preferred flavour:
Personalisation (name, age, wording, colours or toppers; or none):
Delivery or pickup + suburb/location:
Reference images: I will attach them, or I need design guidance.
Handover time, if important:
Buttercream or fondant preference, if known:
Budget range, if helpful:
Allergen or dietary questions, if any:
Pickup locations
Pickup and Melbourne delivery
We deliver across Melbourne metro. Pickup runs Monday to Saturday from Hoppers Crossing, usually Friday to Sunday from Doncaster and Wantirna South, and usually Sunday from Melbourne CBD. A $2.50 handling fee applies at partner pickup locations.
Hoppers Crossing
Monday to Saturday pickup
View locationDoncaster
Usually Friday to Sunday pickup
$2.50 partner handling fee
View locationWantirna South
Usually Friday to Sunday pickup
$2.50 partner handling fee
View locationMelbourne CBD
Usually Sunday pickup
$2.50 partner handling fee
View locationCurrent checkout dates, delivery fees and handover instructions are shown on the Amour Desserts website.